Handmade Items

Because items are made by hand, they will all vary slightly from one another and from the photos on the website. They may also have slight imperfections.

Shipping

At checkout, you may select local delivery or shipping. We currently ship within the U.S. only. In-stock orders are delivered or shipped within 3-5 business days of your order, excluding holidays. You will receive an email confirmation when your order has shipped. Casa Granada is not responsible for any unanticipated delays beyond their control.

Returns & Exchanges

All Sales are Final.

Please contact us at andrea@shopcasagranada.com with any questions or concerns prior to placing your order, as we do not accept returns or exchanges at this time.

Damages and Issues:

If the item you receive is defective/damaged, or if you receive the wrong item, please contact us within 3 days of receipt so that we can evaluate the issue and make it right. You can reach us at andrea@shopcasagranada.com.